Individuals and households

When technology isn’t doing what it should, you just need someone to fix it.

XEL Group provides personal IT support. We keep your devices and home network running, fix problems when they come up, and explain what we did.

Personal IT services

Whether it’s a one-off fix or you want someone reliable to call when things go wrong, our services are fairly priced.

Device support

Slow computer, broken software, a hardware fault, or something you need set up? We support laptops, desktops, tablets and smartphones, and tell you what we find.

Home networking

Dead spots, slow speeds, or devices that won’t connect? We assess your setup, find the cause, and get your home network working properly.

Troubleshooting

If something has stopped working and you can’t work out why, we’ll keep at it until it’s resolved. We fix the problem and tell you what caused it.

Microsoft 365 and Google Workspace

Most people use a fraction of what these suites can do. We help you set up properly, move between platforms, or get more from the tools you already pay for.

AI tools

There are a lot of AI tools out there and it’s hard to tell which are worth using. We help you understand what’s available, which ones suit how you work, and how to use them safely.

Something else?

If your problem doesn’t fit a category, describe what you’re dealing with. We’ll tell you whether we can help, with no obligation either way.

Need a hand?

Send us a message and tell us what’s happening.