Personal

Individuals & Households

When technology isn’t doing what it should, you just need someone to fix it.

XEL Group provides personal IT support — keeping your devices and home network running, sorting out problems when they come up, and explaining what we did in plain English. No jargon, no runaround.

Personal IT Services

Whether it’s a one-off fix or you want someone reliable to call on when things go wrong, our personal IT services are straightforward and priced fairly.

Device Support

Slow computer, broken software, hardware fault, or just need help getting something set up — we’ll sort it. We support laptops, desktops, tablets, and smartphones, and we’ll tell you what we find in plain English.

Productivity Suites

Most people only use a fraction of what Microsoft 365 and Google Workspace can do. We help you get set up properly, move between platforms, or get more out of the tools you’re already paying for.

Troubleshooting

If something’s stopped working and you can’t figure out why, we’ll work through it until it’s resolved. We fix the problem and explain what caused it — no guesswork, no unnecessary fuss.

Home Networking

Bad Wi-Fi is frustrating. Whether you’re dealing with dead spots, slow speeds, or devices that won’t connect, we’ll assess your setup, find what’s causing it, and get your home network working properly.

AI

There are a lot of AI tools out there and it’s not always clear which are worth using. We help you understand what’s available, which tools suit how you work, and how to use them safely — so you save time without taking unnecessary risks.

Something Else?

If your problem doesn’t fit neatly into a category, get in touch and describe what you’re dealing with. We’ll tell you honestly whether it’s something we can help with — no obligation either way.